SHIPPING & RETURNS
Shipping Policy
Shipping rates and times depend on the shipping speed and the weight/size of the items.
To determine the applicable shipping rate and time for items in your Cart:
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Select Proceed to checkout.
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Select or add your shipping address.
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Select a shipping speed and select Continue.
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Select a payment method and select Continue.
The total shipping & handling cost as well as the estimated date of delivery, is listed under Order Summary.
Return & Exchange Policy
Frequently Asked Questions
What can I return?
You may return most new, unopened items sold and fulfilled by Dwaselectronics within 30 days of delivery for a full refund. During the holidays, items shipped by Dwaselectronics between November 1 and December 31 can be returned until January 31.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded within 7 days after we receive and process your return.
Does Amazon offer replacements and exchanges?
Yes, you can create replacement and exchange orders from this page by clicking Return Items and following the instructions. If you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart.